Applicable Rules: The contract is ruled by the following provisions and by the Legislative Decree n. 111 of 17/03/1995, by the Directive 90/314 CEE, by the International Conventions on the subject and, particularly, by the Convention of Bruxelles of 20/04/1970, made executory wih law 29/12/1977 n. 1084.
Prices: The price can be changed at any time by the agency, in any event of changes in carriers and service costs. The price includes transport (where indicated) by air-conditioned motorcoaches, local guide, entrance fees, meals as specified, boat transportation where indicated, services of a tour leader for excursions of one or more days, accomodation in tourist or first class hotels as stated and VAT. Drinks during meals (except where indicated), personal extras and other expences not mentioned previously are not included in the cost of the tour.
Change of booking: For operational reasons or matters beyond its control the travel agent can modify at any time or substitute alternative services for the same type or quality.
Cancellations without penalties within 24 hours before clients arrival
100% penalty from 24 hours and no-show
Cancellation Policy – for excursions with overnight stay
4 days before clients arrival: free of charge
3 days before clients arrival: 100% penalty
0 - 2 free
3 - 8 years 20% reduction (except T18 – T19 – M8 – M9)
No child reduction > T2U, T1C, T3E, T16, T17, T21, T22, M4, M5, M6, M7.
Luggage: Only one piece of luggage permitted. No porterage included. During the tour, luggage is direct responsibility of the client.
NO REFUNDS WILL BE CONSIDERED ON UNUSED PORTIONS OF A TOUR OR UNUSED ADMISSIONS
License of the Province of Rome n. 2783/2010
Insurance: Groupama Assicurazioni, n.101258278