Applicable Rules: The contract is ruled by the following provisions and by the Legislative Decree n. 111 of 17/03/1995, by the Directive 90/314 CEE, by the International Conventions on the subject and, particularly, by the Convention of Bruxelles of 20/04/1970, made executory wih law 29/12/1977 n. 1084.
Prices: The price can be changed at any time by the agency, in any event of changes in carriers and service costs. The price includes transport (where indicated) by air-conditioned motorcoaches, local guide, entrance fees, meals as specified, boat transportation where indicated, services of a tour leader for excursions of one or more days, accomodation in tourist or first class hotels as stated and VAT. Drinks during meals (except where indicated), personal extras and other expences not mentioned previously are not included in the cost of the tour.
Change of booking: For operational reasons or matters beyond its control the travel agent can modify at any time or substitute alternative services for the same type or quality.
Cancellations without penalties within 24 hours before clients arrival
100% penalty from 24 hours and no-show
Cancellation Policy – for excursions with overnight stay
4 days before clients arrival: free of charge
3 days before clients arrival: 100% penalty
0 - 2 free
3 - 8 years 20% reduction (except T18 – T19 – M8 – M9)
No child reduction > T2U, T1C, T3E, T16, T17, T21, T22, M4, M5, M6, M7.
Luggage: Only one piece of luggage permitted. No porterage included. During the tour, luggage is direct responsibility of the client.
NO REFUNDS WILL BE CONSIDERED ON UNUSED PORTIONS OF A TOUR OR UNUSED ADMISSIONS
License of the Province of Rome n. 2783/2010
Insurance: Groupama Assicurazioni, n.101258278
This page will describe management of our web site as regards processing the personal data of users that visit us.
This information is provided - also in pursuance of Section 13 of Legislative Decree no. 196/2003 - to any entity having to do with the web-based services that are made available by Carrani Tours - Escursioni Italiane SRL, via electronic networks as from the following address:
which corresponds to the home page of our official web site.
The information provided only applies to our web site and does not concern any web sites that may be visited by an user via external links.
The information provided is also based on the guidelines contained in Recommendation no. 2/2001, which was adopted on 17 May 2001 by the European data protection authorities within the Working Party set up underArticle 29 of European Directive 95/46/EC in order to lay down minimum requirements for the collection of personal data online - especially with regard to arrangements, timing and contents of the information to be provided by data controllers to users visiting web pages for whatever purpose.
Visiting this site may result into the processing of data concerning identified or identifiable persons.
The data controller is Escursioni Italiane SRL , with registered office in Rome (Italy), Via Pettinengo 72, – 00159.
Place Where Data Is Processed
The processing operations related to the web-based services that are made available via this website are carried out at the aforementioned office of Escursioni Italiane SRL by technical staff in charge of said processing, or else by persons tasked with such maintenance activities as may be necessary from time to time.
No data resulting from web-based services is either communicated or disseminated.
Categories of Processed Data
The information systems and software procedures relied upon to operate this web site acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.
Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this web site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website; except for this circumstance, any data on web contacts is currently retained for no longer than seven days.
Data Provided Voluntarily by Users
Sending e-mail messages to the addresses mentioned on this website, which is done on the basis of a freely chosen, explicit, and voluntary option, entails acquisition of the sender's address, which is necessary in order to reply to any request, as well as of such additional personal data as is contained in the message(s).
No personal data concerning users is acquired by the website in this regard.
No cookies are used to transmit personal information, nor are so-called persistent cookies or user tracking systems implemented.
Personal data is processed with automated means for no longer than is necessary to achieve the purposes for which it has been collected.
Specific security measures are implemented to prevent the data from being lost, used unlawfully and/or inappropriately, and accessed without authorisation.
Data Subjects' Rights
Data subjects are entitled at any time to obtain confirmation of the existence of personal data concerning them and be informed of their contents and origin, verify their accuracy, or else request that such data be supplemented, updated or rectified (Section 7 of Legislative Decree no. 196/2003).
The above Section also provides for the right to request erasure, anonymisation or blocking of any data that is processed in breach of the law as well as to object in all cases, on legitimate grounds, to processing of the data.
All efforts will be made to ensure the highest interoperability between the functions of this site and the automatic privacy verification mechanisms that are made available by some software products applied by users.
Bearing in mind that the current development status of automatic verification mechanisms is such as not to allow ruling out errors and malfunctioning, it is hereby specified that this document as posted at